How texting works

Text messaging consent.

How visitors agree to receive texts from businesses that use Hello247.

Last updated November 5, 2026

About Hello247

Hello247 is operated by DREAMHOUSE TECHNOLOGIES LTD., British Columbia, Canada. Businesses add the Hello247 chat widget to their own website, where visitors can ask questions, request an appointment or leave a message. Each business texts from its own dedicated phone number, registered with the phone carriers in that business's name.

How visitors agree

  1. A visitor opens the chat widget on the business's website and fills in the booking form or the "Leave your details" form, including their name and mobile number.
  2. Right next to the Send button, the visitor sees: "By sending this, you agree [Business name] may text you about your request. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help." with links to our Terms of Service and Privacy Policy.
  3. Sending the form is the visitor's agreement to receive texts from that business about their own request.
  4. Automatic follow-up texts are separate and optional. They are only sent if the visitor ticks the box: "I agree to receive occasional follow-up texts or emails if I don't hear back." The box is never ticked in advance, and ticking it is never required to send the form.

Visitors can also start a conversation themselves by texting the business's number.

Example

Example

Sunset Wellness Centre

Request an appointment

By sending this, you agree Sunset Wellness Centre may text you about your request. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Terms · Privacy

What visitors receive

  • Replies from the business about their own request, such as appointment times, answers to questions, or replies to a message.
  • Only if they ticked the follow-up box: a few follow-up texts if they haven't heard back — at most 4 each time a conversation goes quiet.
  • Hello247 is not used for advertising blasts or messages to people who never contacted the business.

Opting out and getting help

  • Reply STOP at any time to stop all texts from that business. Reply START to resubscribe.
  • Reply HELP to get the business's contact details.
  • Message frequency varies. Message and data rates may apply.
  • Mobile phone numbers and text-message consent are never shared with or sold to third parties or affiliates for their own marketing or promotional purposes.

Questions? Email support@hello247.ca.

See also our Terms of Service and Privacy Policy.