Answers while you're closed.
Hello247 sits on your website and runs the front desk at 2am the same as 2pm-answering questions, capturing every lead, and capturing appointment requests. Visitors request a day that suits them, and your team confirms the appointment.
Lite includes a 14-day free trial. Cancel anytime. Your plan stays active until the end of the period you’ve paid for.
* Texting uses your own local number, registered with the phone carriers in your business’s name. We start registration once your subscription is active; it usually takes a few business days and can take up to 2–3 weeks. Your chat widget, AI assistant and lead pipeline work from day one. Only texting (two-way texts with your leads and automatic follow-up texts) waits for carrier approval.
Everything your front desk wishes it could do
Answers day or night
Visitors get instant, accurate answers at 2pm or 2am — no missed inquiries, no after-hours voicemail.
Never loses a lead
Every question becomes a saved lead with contact details, so nothing slips through the cracks.
It only says what you've approved
Our Ai is trained on the Knowledge base drafted from your website. It never diagnoses and never invents.
Pro Knowledge base drafted from your website
Speaks your industry
Tuned to your line of work — clinics, professional firms, and local service businesses each get answers that fit.
What it actually does
Awake when nobody else is.
Four things it does every hour of every day, whether or not anyone is at the desk.
Always on
It answers at 2am the same as 2pm
No voicemail, no missed inquiry, no “we’ll get back to you.” Every visitor gets a straight answer from your own approved information — never a guess.
Guardrails
It only says what you’ve approved
Your knowledge base is drafted from your website, then you review it. It never diagnoses and never invents. Anything that looks like an emergency is handed to a human.
Pro Drafting from your website
Lead capture
Every conversation becomes a lead
Contact details, the question asked, and the transcript — filed where your team can act on it, rather than sitting in someone’s memory.
Handover
It knows when to step aside
Anything it can’t answer becomes a message with a name and a number attached. Nothing reaches a dead end.
The widget, up close
Five ways in. One of them is right for every visitor.
Some people want to book. Some just want a price. Some have a question at midnight and no intention of calling. Hello247 gives each visitor the shortest path — and records where they ended up.
Chat with SarahPro
Helpful answers grounded in your business
Request an Appointment
Visitors request a day that suits them, and your team confirms the appointment.
Our Services
Your services and approved information
FAQ’s
Fast answers to everyday questions
Leave us a message
A simple way to reach your team
After the conversation
More than a chat box.
Hello247 keeps the front desk moving after the first hello: it follows up, organizes every lead, and shows your team what needs attention.
Stage history
See exactly where every lead has been, what changed, and when it happened.
Response-time colours
Green, amber, and red show which conversations are on track and which need attention.
Automatic follow-upsPro
Quiet leads get follow-up texts and, if they ticked the box, emails in your business's name.
Texting uses your own local number, registered with the phone carriers in your business’s name. We start registration once your subscription is active; it usually takes a few business days and can take up to 2–3 weeks. Your chat widget, AI assistant and lead pipeline work from day one. Only texting (two-way texts with your leads and automatic follow-up texts) waits for carrier approval.
Notes and reminders
Leave private notes for your team and set reminders so the next follow-up never gets missed.
Who it is for
Built for any front desk.
If your team answers the same handful of questions all day, Hello247 already knows how to help.
How it works
Set it up yourself — no calls or back-and-forth emails needed.
Drop it on your site
One small snippet, wherever your site is built. It appears as a chat bubble in the corner. Set it up yourself — no calls or back-and-forth emails needed.
It learns your business
Your approved services, hours, and answers become the source it uses for every conversation.
It answers, books and follows
Visitors get answers at any hour. Visitors request a day that suits them, and your team confirms the appointment. You get a lead your team can actually follow up on.
Questions owners ask
The things people ask us first.
What happens when someone asks something it doesn’t know?
It stays within your approved business information and offers to connect the visitor with your team rather than guessing.
Does it make things up?
Hello247 is grounded in the information you approve. When an answer is not available, it hands the conversation to your team.
Is it just a chat box?
No. It captures leads, supports appointment booking, keeps conversations organized, and helps your team follow up from one pipeline.
How long does setup take?
The website widget can be added quickly. Most setup time is simply reviewing the business information and answers Hello247 should use.
What happens after hours?
Visitors still get immediate answers and can submit their details or request an appointment while your team is away.
“Hello247 has been a game changer for our clinic. It answers patient questions 24/7, captures every inquiry, and lets patients request appointments, with every lead appearing in our dashboard in real time. I especially value the colour-coded response alerts: if our front desk hasn’t connected with a lead within 10 minutes, the lead turns amber, and if no one has responded within 30 minutes, I receive an email alert. Our front desk finally has room to breathe because Hello247 handles so many of the common questions patients ask, while patients get instant answers instead of waiting for a callback. Setup was simple, and it only says what we’ve approved. We can’t imagine running the clinic without it.”
Manny Pannu
Back and Body Wellness Centre
Pricing
Two plans. Prices in CAD, plus applicable taxes.
Lite
AI-drafted replies your team reviews before sending.
$199 CAD / month
- Website chat widget with all five visitor options
- Appointment requests your team confirms
- AI-drafted replies your team reviews before sending
- Two-way texting with your leads — AI drafts each reply, your team sends itTexting uses your own local number, registered with the phone carriers in your business’s name. We start registration once your subscription is active; it usually takes a few business days and can take up to 2–3 weeks. Your chat widget, AI assistant and lead pipeline work from day one. Only texting (two-way texts with your leads and automatic follow-up texts) waits for carrier approval.What the number is used for: two-way texting with leads (Lite and Pro), and automatic follow-up texts (Pro). Follow-up emails don’t need the number, so they work from day one.On the Lite free trial, texting registration starts when your paid subscription begins, after the 14-day trial.
- Lead capture with the 6-stage pipeline
- Email alerts
- 14-day free trial
Pro
Live AI chat and automatic follow-ups.
$299 CAD / month
- Everything in Lite
- Live AI chat that answers visitors in real time
- Knowledge base drafted from your website
- Automatic follow-up texts and emails to quiet leads
- AI keeps the conversation going with quiet leads, and your team can step in anytime.
No contracts. No setup fees. Cancel anytime.
Many clinic chat and messaging tools cost C$400–800 a month, often with a 12-month contract and setup fees. Hello247 is month to month. We don’t lock you in, because we’re confident you’ll want to stay. Prefer to save? Choose a 6-month or yearly plan.
Lite includes a 14-day free trial. Your plan stays active until the end of the period you’ve paid for.
Put it on your site tonight.
Then see what your visitors were asking while nobody was watching. Set it up yourself — no calls or back-and-forth emails needed.
Lite includes a 14-day free trial. Cancel anytime. Your plan stays active until the end of the period you’ve paid for.